A Little About Us

We’re network architects, engineers and designers. We also provide reliable virtual and dedicated hosting, deliver fast connectivity and build secure networks. We can meet your hosting needs, or provide fibre, leased line and wireless leased line connectivity for your business. We’re experienced network operators and we can build enterprise and carrier networks to support your business.

Faelix began in 2003, following the merger of two businesses. We then incorporated in 2006 to become Faelix Limited. We’re based in South Manchester, and have worked with a diverse range of clients throughout the UK.

Working ethos

  • All our services are provided in-house to ensure security and guarantee reliability.
  • We do not sub-contract, out-source, off-shore or use agency staff.
  • As we are vendor agnostic, we can recommend open-source solutions alongside commercial off-the-shelf and bespoke offerings.
  • When you call us, you’ll speak to our technical staff, not an outsourced callcentre.
  • Environmental/ethical/non-profit projects may attract a discount of up to 33% for consultancy and 50% for hosting.

Our network

The Faelix hosting network is built with equipment we own and manage. We operate our infrastructure in “Tier III” carrier neutral data-centres in Manchester, Leeds, London and Geneva (Switzerland).

We are multihomed (that is to say we have multiple links between our network and “the rest of the Internet“) and dual-stacked.

Minimising environmental impact

Our hosting infrastructure uses 100% renewable electricity: in Manchester, in Leeds, in London, in Geneva, and even in our office. You can read about this in our ethical charter.

Engagement and support

We’re keen supporters of collaboration within our industry, engaging with our peers and colleagues to share ideas and knowledge. By participating in several “people networks” and communities and by operating a number of services which benefit colleagues in the industry, we’re able to provide better support to clients and customers.

Partners and memberships

We’re members of a number of industry associations and partners with a range of other supplier organisations