Hosted Telephony
We offer hosted telephony services which let your team work from anywhere they are comfortable to call their office.
Business
| Service | Cost per month |
|---|---|
| Hosted VoIP Account Includes 1 extension and 1 UK number 2000 minutes of UK landline calls and 2000 minutes of UK mobile calls | £12.00 |
| Extension Multiple devices can connect as one extension | £8.00 |
| Virtual Extension Ring out to an external number (call charges apply) | £1.00 |
| Hosted UK Telephone Number Your pick of local and national numbers | £2.00 |
| Ring Group Route incoming calls to a group of your extensions | £2.00 |
| Call Queue With customisable on-hold music and optional progress updates | £2.50 |
| IVR Menu "Please press '1' to speak to sales…" | £2.50 |
| Shared Voicemail Box Voicemail that members of a team can retrieve | £1.00 |
| SIP Trunk Integrate with an existing phone system | £6.00 |
| All prices exclude VAT at 20% |
Residential
| Service | Cost per month Wholesale | Cost per month Retail |
|---|---|---|
| Residential Basic VoIP Line Includes 1 extension and 1 UK number no included calls | £5.00 | £7.20 |
| Residential Plus Includes 1 extension and 1 UK number 500 minutes of UK landline calls and 500 minutes of UK mobile calls | £6.50 | £8.70 |
| Additional UK Telephone Number Add-on only available for "Residential Plus" | £3.25 | £4.50 |
| Additional Extension Add-on only available for "Residential Plus" | £3.25 | £4.50 |
| Wholesale prices exclude VAT at 20% | Retail prices are inclusive of VAT |
Number Porting
| Service | Charge |
|---|---|
| Single line import | £15 |
| Multi line import (per number, capped at maximum of £75) | £15 |
| Pre-order Validation (PoV) | £10 |
| Resubmission of rejected Port Request | £10 |
| Date change or cancellation of Port Request | £10 |
| Expedited date change or cancellation of Port Request (within 1 working day of porting date) | £50 |
| All prices exclude VAT at 20% |